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Help Centre

Step-by-step guides and answers for families, advisors, and therapists — written to match exactly what you’ll see in the app.

Step by step

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Frequently asked

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Can't find what you're looking for? Reach our support team directly — we typically respond to email within 24 hours.

Email support

Detailed help, any time.

support@eldercareconcierge.ca

Phone support

Mon–Fri, 9 AM – 6 PM EST.

+1 (416) 977-0050

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Support hours: Monday – Friday, 9 AM – 6 PM EST · Saturday, 10 AM – 2 PM EST

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